CUSTOMER SUPPORT | TECHNICAL ACCOUNT jobs in MAKATI CITY METRO MANILA, United Kingdom #6

. Our objective is to deliver exceptional technical and non-technical support with outstanding customer service and timeliness... IT support requests Provide software, account support, and technical education to end users on computers, mobile devices...

Experience in Customer Service and Technical Support from a Financial Services firm or account. Capital Markets experience... communicate with key clients & internal stakeholders. Serve as escalation contact for trade & technical support agents. Function...

Will Be: To develop new programs to support the web strategic direction of the Digital Customer Experience (DCX) organization. To develop... and implement tools, controls, processes, and procedures needed to support DCX and Business Groups. To ensure that customer needs...

should have a robust background with a minimum of five years of experience in the following: Support, Customer Retention, account... is tasked with overseeing account-level escalations, conducting continuous customer satisfaction reviews, and performing health...

. Builds an understanding of customer engagement and metrics to supervise customer health. Is curious about various account... is a plus. Strong project management, technical and problem-solving skills. Passion for the financial markets, and Customer Success discipline...

of experience in a CSM/Account Manager/technical support or other customer-facing role Bachelors/Master’s in computer science...About the role Our Customer Success Architects work closely with customers to discover their business needs...

information to the customer in a way that reconciles to their present account balance. Correctly refer customer to other support..., and engaging work environment. As a Customer Experience Specialist, you’ll represent the account and interact with customers...

as per procedure Produce Ad Hoc Reports where required for both internal and external use Complete support to the Account Executive... to the Customer Service Manager in a timely fashion Provide administrative support to the management team...

account personas and learns their motivation. Attains a grasp of customer’s needs and how LSEG products can help them...The Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions...

will be responsible for providing world-class customer support for our global customers utilizing our award-winning network management... software. Candidate will be responsible for answering non-technical support questions via telephone, email and other channels...

data centre solutions, connectivity, and support services that best meet customers’ current and future colocation needs.... As a Strategic Customer Success Manager at STTelemedia GDC Philippines, you will be responsible for building and maintaining...

experience in Customer Success or Support Engineer roles for a SaaS company is a plus SaaS and B2B experience... experience Project manage different projects between MoEngage and our account Monitor customer health, satisfaction, risks...

as required. Support sales and customers to identify customer needs and deliver the right technical solutions for maximizing the outcome... relationship with customers on behalf of the company by taking personal and complete responsibility for each customer account...

Your Impact: Successful candidate will be responsible for providing world-class customer support for our global... support questions via telephone, email and other channels as defined. The ideal candidate will have both technical...

experienced in consultative sales or a client-facing role (inside sales, prospecting, sales support, customer support) and in..., building a comprehensive understanding of client needs Collaborate with Account teams to develop and execute project plans...

for overseeing a Technical Account Management team that is responsible for delivering world-class customer service to NICE 's key... and are expected to be available unless otherwise engaged with another client or on a scheduled vacation Support the Technical Account...

, sales support, customer support) and in dealing with challenging situations Project management experience... to gather client requirements, building a comprehensive understanding of client needs Collaborate with Account teams...